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"We discovered this classification on Tuesday, after reports from our customers of difficulties installing CCleaner with Windows Defender. Piriform on the other hand has told BleepingComputer that they believe this is a false positive and trying to work with Microsoft to remove the detection.

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We detect instances anytime software offers to install other software that is not developed by the same entity or not required for the software to run, no matter the third party," Microsoft explained in a statement to BleepingComputer. "Our potentially unwanted application protection aims to safeguard user productivity.

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Microsoft has told BleepingComputer that this detection is only targeting the free version as it includes bundled "offers" for other software.

Make misleading or inaccurate claims about files, registry entries, or other items on your device.ĭisplay claims in an alarming manner about your device's health and require payment or certain actions in exchange for fixing the purported issues. In addition to the previous list, software that exhibits lack of choice might:ĭisplay exaggerated claims about your device's health. This is considered behavior that limits your choices. Software must not mislead or coerce you into making decisions about your device. Microsoft cannot guarantee that these problems can be solved without a reinstallation of the Operating System as the extent of the changes made by registry cleaning utilities varies from application to application," Microsoft states in a support bulletin from 2018.įurthermore, Microsoft's evaluation criteria state that displaying "misleading" or "inaccurate" claims about files and registry entries would cause a program to fall under the classification of a potentially unwanted program. These issues might require users to reinstall the operating system due to instability.

However, serious issues can occur when you modify the registry incorrectly using these types of utilities. "Some products such as registry cleaning utilities suggest that the registry needs regular maintenance or cleaning. This page does not provide any information as to why Microsoft is now classifying CCleaner as a PUP/PUA, but Microsoft has stated that they do not support Registry cleaners and that they should not be used.

In a new threat entry added today to the Microsoft Security Intelligence site, Microsoft is now classifying CCleaner as a PUA:Win32/CCleaner threat. With Google apps being included in CCleaner's bundles, we can't help but wonder if Microsoft is only penalizing CCleaner to stifle one of its biggest competitors.This ban was due to Microsoft's general stance that Registry cleaners and system optimizers can do more harm than good on Windows systems. We surmise the issue appears to be around bundling, and we believe we have addressed this so that our product is now no longer flagged," a CCleaner spokesperson told TechRadar. “We are in the process of engaging with Microsoft to understand why CCleaner was recently detected as PUA. With CCleaner trying to clean up its image as an authentic program over the years, Microsoft Defender Antivirus isn't helping by flagging the disk-cleaning software as a PUA. In 2017, CCleaner suffered a loss of reputation hackers injected malware into the legitimate application to steal data from users. If you decide to install a registry cleaning utility, be sure to research the product and only download and install programs from publishers that you trust," Microsoft wrote (opens in new tab) in 2018.

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Some programs available for free on the internet might contain spyware, adware, or viruses. "Microsoft does not support the use of registry cleaners. It's unclear what caused Microsoft to blacklist CCleaner in the first place, but the conglomerate (opens in new tab) always had an aversion to registry cleaners. Microsoft shortly backpedaled on this decision. In the fall of 2019, the Redmond-based tech giant censored CCleaner from its support forums to block members from recommending the junk-file remover tool. Piriform and Microsoft haven't had the best relationship. In order to "protect" Windows users, Microsoft Defender Antivirus flags CCleaner as a potentially unwanted application (PUA). Microsoft added that while the CCleaner installer offers users the option to opt-out of unnecessary software, many Windows users end up inadvertently installing the programs. Software applications that are often bundled with CCleaner include Google Chrome, Google Toolbar, Avast Free Antivirus and AVG Antivirus Free.